Legal notice

Legal Notice

Last updated: August 1, 2026

This Legal Notice provides information about the ownership, operation, and permitted use of the Kubo Lab online store and website.

By accessing, browsing, purchasing from, or otherwise using this website, you acknowledge this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy.

1. Website Operator

This online store is operated by:

Trade name: Kubo Lab
Legal operator: Maberik Vargas Sánchez
Email: kubolabint@gmail.com
Physical address: Transversal 36 Sur #33-72, 055420 Envigado, Antioquia, Colombia

Kubo Lab does not currently provide customer service by telephone. All customer service requests, legal notices, privacy requests, complaints, and order-related communications must be submitted by email.

For inquiries concerning an existing order, please include your full name, email address, and order number.

2. E-Commerce Platform

The Kubo Lab online store is hosted and powered by Shopify.

Shopify provides the technical e-commerce infrastructure that enables us to display products, process orders, manage transactions, and provide related online services.

Purchases made through this store are transactions directly between the customer and Kubo Lab. Shopify is not the seller of the products displayed in this store.

Shopify may process certain personal and technical information in accordance with its own privacy policies and the services it provides to Kubo Lab.

3. Purpose of the Website

This website is intended to:

  • Display and promote products offered by Kubo Lab.
  • Allow customers to purchase products online.
  • Provide information about products, prices, availability, delivery, returns, refunds, and customer support.
  • Facilitate communication between Kubo Lab and its customers.
  • Provide access to the store’s legal and commercial policies.

Access to the website does not create a contractual relationship until an order has been submitted, payment has been authorized, and the order has been accepted in accordance with our Terms of Service.

4. Product Information

Kubo Lab makes reasonable efforts to ensure that product descriptions, photographs, prices, specifications, availability, age recommendations, and other information displayed on the website are accurate.

However, product colors and appearance may vary depending on:

  • Screen settings.
  • Device type.
  • Lighting conditions.
  • Packaging changes.
  • Manufacturing updates.
  • Differences between production batches.

Minor visual differences that do not affect the product’s essential characteristics may occur.

Nothing in this Legal Notice limits the customer’s mandatory rights when a product is defective, unsafe, materially different from its description, incomplete, or otherwise non-conforming under applicable law.

Customers should carefully review all product descriptions, age recommendations, warnings, assembly instructions, supervision requirements, and safety information before purchasing or using a product.

5. Prices and Currency

Product prices are primarily displayed in United States dollars — USD, unless another currency is shown through Shopify’s international market or currency-conversion features.

Prices, discounts, and promotions may change without prior notice. The price applicable to an order will be the price displayed when the customer submits the order, subject to the correction of obvious errors and applicable consumer protection laws.

Any taxes, import charges, or additional costs applicable to an order will be handled as described during checkout and in our Shipping Policy.

6. Intellectual Property

Unless otherwise stated, the content available through this website—including the Kubo Lab name, logos, branding, texts, graphics, photographs, videos, icons, designs, page structure, and promotional materials—is owned by, licensed to, or lawfully used by Kubo Lab.

Third-party names, trademarks, product images, logos, and other materials remain the property of their respective owners.

Website content may be viewed and used only for personal and non-commercial purposes.

Without prior written authorization, users may not:

  • Copy or reproduce website content.
  • Modify or create derivative works from the content.
  • Distribute, publish, sell, or commercially exploit the content.
  • Remove copyright, trademark, or ownership notices.
  • Use Kubo Lab branding in a manner that suggests an unauthorized commercial relationship.
  • Extract website content through scraping or automated collection methods where prohibited by our Terms of Service or applicable law.

Nothing on this website grants users ownership of or a license to any trademark, copyright, design, or other intellectual property, except where expressly stated.

7. Acceptable Use

Users must access and use this website only for lawful purposes.

The website may not be used to:

  • Commit fraud or unlawful activity.
  • Provide false or misleading information.
  • Interfere with the operation or security of the website.
  • Introduce viruses, malicious code, or harmful technologies.
  • Attempt unauthorized access to accounts, systems, or information.
  • Infringe intellectual property, privacy, or other legal rights.
  • Harass, threaten, impersonate, or harm another person.
  • Place fraudulent orders or misuse payment methods.
  • Conduct unauthorized scraping, extraction, or automated access.

Kubo Lab may restrict or suspend access when reasonably necessary to protect customers, prevent fraud, maintain security, or enforce its policies, subject to applicable law.

8. External Links

This website may contain links to websites, payment services, shipping carriers, social media platforms, or other services operated by third parties.

External websites are controlled by their respective operators. Kubo Lab does not control and does not guarantee their availability, security, accuracy, content, or privacy practices.

The inclusion of an external link does not necessarily constitute an endorsement, partnership, or recommendation.

Customers should review the terms and privacy policies of any third-party website or service they access.

9. Website Availability and Security

Kubo Lab makes reasonable efforts to keep the website available, functional, and secure.

However, uninterrupted or error-free access cannot be guaranteed. The website may be temporarily unavailable because of:

  • Maintenance.
  • Technical failures.
  • Shopify service interruptions.
  • Internet or telecommunications failures.
  • Security incidents.
  • Software updates.
  • Events outside our reasonable control.

To the fullest extent permitted by law, Kubo Lab is not responsible for temporary website unavailability or technical issues outside its reasonable control.

Nothing in this section limits liability that cannot legally be excluded.

10. Electronic Communications

By using the website or contacting Kubo Lab electronically, you acknowledge that communications, notices, order confirmations, invoices, policies, and other information may be provided through email or other electronic means.

Electronic communications and records may have the same legal validity as written documents, subject to applicable law.

Customers are responsible for providing a valid email address and reviewing communications related to their purchases.

11. Consumer Rights

Nothing in this Legal Notice, our Terms of Service, or our other store policies excludes, restricts, or replaces any mandatory rights granted to consumers by applicable law.

Depending on the customer’s location, these rights may include:

  • The right to receive clear and accurate product information.
  • Legal warranties or guarantees.
  • Remedies for defective or non-conforming products.
  • Withdrawal or cancellation rights.
  • Privacy and personal-data rights.
  • The right to submit complaints to competent authorities.

Customers should first contact kubolabint@gmail.com so that Kubo Lab can review and respond to the matter.

12. Colombian Consumer Protection Authority

Kubo Lab operates from Colombia and is subject to applicable Colombian consumer protection regulations.

Consumers may obtain information about their rights or contact the Superintendence of Industry and Commerce of Colombia — Superintendencia de Industria y Comercio, SIC, through its official website.

Important: In Shopify, make the words “Superintendence of Industry and Commerce of Colombia — SIC” a visible and clickable link to the official SIC website. Colombian e-commerce rules require this link to be clearly identifiable and accessible to consumers. Sede Electrónica

13. Privacy and Personal Information

The collection and processing of personal information through this website are governed by our Privacy Policy.

Customers may submit questions or requests concerning their personal information by emailing:

kubolabint@gmail.com

Please use the subject line:

Privacy Request

14. Governing Law

This Legal Notice and the operation of the Kubo Lab website are governed by the laws of the Republic of Colombia.

This provision does not limit any mandatory consumer protection rights or jurisdictional protections that may apply in the customer’s country or place of residence.

Before initiating formal proceedings, customers are encouraged to contact Kubo Lab so that we may attempt to resolve the matter directly.

15. Changes to This Legal Notice

Kubo Lab may update this Legal Notice to reflect changes in:

  • Applicable laws or regulations.
  • Business information.
  • Website functionality.
  • Shopify services.
  • Products or commercial practices.
  • Security or operational requirements.

The updated version will be published on this page with a revised “Last updated” date.

Any changes will apply from the date they are published, unless applicable law requires a different notice or effective date.

16. Contact Information

Questions about this Legal Notice, the website, an order, or Kubo Lab’s commercial practices may be sent to:

Kubo Lab
Operated by: Maberik Vargas Sánchez
Email: kubolabint@gmail.com
Physical address: Transversal 36 Sur #33-72, 055420 Envigado, Antioquia, Colombia

For order-related inquiries, please include your order number